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ERHC improving hospital culture, patient satisfaction

October 27, 2012

Photo by Colin Deppen – Motivational speaker and author Bruce Loeffler recently led Elk Regional Health Center employees in the "Spirit of Excellence" training sessions as part of an ongoing administrative effort to improve customer service and patient satisfaction at the hospital.

ST. MARYS – "It's all about taking our local health care from good to great," said new Elk Regional Health Center VP of Human Resources Curt Oberholtzer, addressing a gathering of ERHC employees in attendance at a recent training session, part of an internal effort to improve customer service and overall patient satisfaction.

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